SBI Customer Care Number is a One-Stop service center with a Hassle-Free Banking service.
State Bank of India (SBI) is one of the largest Public Sector Bank spread across the World. As the Digital world is at a fast pace, numerous transactions will be processed on a daily basis. Therefore, the Customer care service plays a vital role in enhancing the overall banking experience for its customers.
For that, the State Bank of India (SBI) established a customer care department with a dedicated Helpline number. SBI Customers can call to this Customer care number to resolve and report various Banking issues like Account related information, Wrong account credits, Change of Mobile number etc.,
1. SBI ATM Card Toll Free Number
SBI Savings account holders having issues with regard to Debit cards / ATM Cards can make a call to the below Toll-free numbers for your banking-related Questions, Queries, or Complaints.
It is a 24 X 7 Customer care service. Customers having any issues can make it on all days including holidays.
| Toll-Free Number | 1800 1234 | Phone Banking, 24 x 7 |
| Toll Free Number | 1800 2100 | Alternate Phone Banking number |
| Toll-Free Number | 1800 11 2211 | Customer Support, 24×7 |
| Toll Free Number | 1800 425 3800 | Helpline Number, 24×7 |
| Toll-Free Number | 080-26599990 | If you call from International Locations |
2. SBI Customer Care Service by SMS
A few list of services that can availed by sending an SMS from the State Bank of India (SBI) are framed below.
1. For a Full list of Services
SBI Customers who want to know the list of available services by sending an SMS “HELP” to “917208933145”
2. For Cheque Book Request Acknowledgement
– If you want to receive an acknowledgment for the SBI Cheque book request, then you can Send an SMS “CHQREQ” to 917208933145
– You will receive an SMS. Send consent SMS (CHQACCY6 digit no. received in SMS) to 917208933145 within 2 hours of receipt of SMS for further processing.
3. Cheque Book request
– If you want to place a request for a new Cheque book by SMS, then you can Send an SMS “CHQREQ” to 917208933145
– You will receive an SMS. Send consent SMS (CHQACCY6 digit no. received in SMS) to 09223588888 within 2 hours of receipt of SMS for further processing
4. E-Statement – Last 6 month
– If you want an E-Statement of your Bank account then you can send an SMS “ESTMT to 917208933145”
(Note: Code is any 4-digit number of your choice which will be used to encrypt the PDF attachment sent to your registered email address)
| List of Services | Send an SMS |
|---|---|
| For a Full list of Services | Type “HELP” to 917208933145 |
| For Cheque Book Request Acknowledgement | Type “CHQREQ” to 917208933145 |
| Cheque Book request | Type “CHQREQ” to 917208933145 |
| E-Statement – last 6 month | Type “ESTMT” to 917208933145 |
3. SBI ATM Card Block Number
For Lost / Stolen Credit Card:
In case your SBI Credit card is lost or stolen or damaged, it should be blocked immediately and a new card will be reissued.
How to Block My SBI Credit Card:
In case of a Lost / Stolen / Damaged SBI ATM / Debit card, then you can block it by the following methods
How to Block SBI Credit Card Online through Call
SBI Customer Care Number to Block credit cards is by Dialing 1800 11 2211 or 1800 425 3800 and it is a 24X7 helpline.
| Toll-Free Number | 1800-11-2211 |
| Toll-Free Number | 1800-425-3800 |
Procedure to Block SBI ATM / Debit Card:
1. Dial to 1800-11-2211 or 1800-425-3800 from your registered mobile number of lost / stolen card
2. Customer care will be connected and follow the instructions.
Also Read: How to Deposit Money in SBI [Step-by-Step Guide]
4. SBI Credit Card
SBI Credit Card Customer Care
SBI Credit card Customers can make a call to its dedicated Credit Card service department and you can avail of instant service related to all your queries like Credit card activation, Card dispute, Transaction dispute, Suggestions related to Credit card upgrade, and a lot more.
An SBI Credit card customer can call the below Toll-Free number
| Toll-Free Number | 1860-180-1290 | |
| Toll-Free Number | 1800-180-1295 | For IRCTC SBI Credit Card holders |
| All India Number | 8422 8455 15 | Status of Credit Card last payment |
| All India Number | 8422 8455 13 | Available Credit Limit |
SBI Credit Card Missed Call Service
Q1. How to avail of SBI Credit Card Missed Call Services?
SBI Credit card department has a dedicated Missed Call service for 4 services.
1. Balance Enquiry
2. Available Credit and Cash Limit
3. Rewards Points summary
4. Last Payment Status
To avail of all the above services, the customers need to give a missed call to the dedicative numbers from their registered mobile number. Once you give a missed call, you will get an SMS to your registered mobile as per your request.
| Type of Credit Card Service | Procedure |
|---|---|
| 1. Balance Enquiry | Give a Missed call to 8422845512 |
| 2. Available Credit and Cash Limit | Give a Missed call to 8422845513 |
| 3. Rewards Points summary | Give a Missed call to 8422845514 |
| 4. Last Payment Staus | Give a Missed call to 8422845515 |
Q2. How to Register for the SBI Missed Call Service?
No fresh and separate registration is required for SBI Credit card holders. All the cardholders who have updated their Mobile numbers with the SBI Card account will be registered automatically for this service.
Q3. Any charges will be levied for this Service?
No. SBI Credit card Missed Call service is completely free.
Q4. Will my Telecom company charge for dialing this service?
No. As you are giving missed calls, there will be no charge. Also once you make a call to the above-mentioned numbers your call will be disconnected automatically.
Q5. Is there any Daily limit to make number of enquiries?
Yes. You can make a Maximum of 50 responses per day.
SBI Credit Card SMS Customer Care Service
The State Bank of India is also providing SBI Credit Card SMS Customer care service by “Simply SMS”. By using this service, the SBI Credit card holders can get their SBI Credit card account details to their Registered Mobile.
Q1. What services i will get from SBI Simply SMS Credit Card?
SBI Credit card customers can avail of the below-mentioned credit card services simply by sending an SMS to 5676791 from their registered mobile number.
1. Available Credit and Cash limit
2. Balance enquiry
3. Block Lost or Stolen cards
4. Last Payment Status
5. Request for Duplicate Statement
6. Reward points summary
7. Subscribe to E-Statements
| Type of Credit Card Information Needed | Send an SMS to 5676791 |
|---|---|
| 1. Available Credit and Cash limit | AVAIL XXXX |
| 2. Balance enquiry | BAL XXXX |
| 3. Block Lost or Stolen cards | BLOCK XXXX |
| 4. Last Payment Status | PAYMENT XXXX |
| 5. Request for Duplicate Statement | DSTMT XXXX MM (Statement Month in MM) |
| 6. Request for One Time Password (OTP) for IVR or mobile transactions | OTP XXXX |
| 7. Reward Points summary | REWARD XXXX |
| 8. Subscribe to E-Statements | ESTMT XXXX |
Here, “XXXX” represents the Last 4 digits of your SBI Credit Card.
Q2. How to send a Request, Give me an Example.
If you want to know the Available Credit and Cash limit of your SBI Credit Card, Simply you need to Type “AVAIL<Space>Last four digits of your SBI Credit Card” and send it to 5676791
Eg: AVAIL 5415 & Send it to 5676791
Q3. Any charges will be levied for this SMS Service?
Yes. Premium charges will be applicable for availing this SMS service and it’s not Free.
Q4. How long does it take to block my Credit card if I place a request by SMS?
SBI Card will block your Credit card at the moment when it receives the request to block the card through SMS. SBI will also send a confirmation SMS regarding the same.
In case within 5 minutes of your request, if you still have not received any SMS from SBI then you cannot consider that your SBI card is blocked. In such a case, you need to call the Credit card Helpline number and get your credit card blocked immediately to avoid any further issues.
State Bank of India Credit Card Customer Care Email ID
As there is no specific Mail ID for the credit cards section, you can write to
cu**********@sb*.in
co***********@sb*.in
Also Read: SBI ATM PIN Generation Online [With Pictures]
5. How to Block SBI Credit Card
For Lost / Stolen Credit Card:
In case your SBI Credit card is lost or stolen or damaged, it should be blocked immediately and a new card will be reissued.
How to Block My SBI Credit Card:
In case of a Lost / Stolen / Damaged SBI Credit card, then you can block it by the following methods
1. How to Block SBI Credit Card Online through Call
SBI Customer Care Number to Block credit cards is by Dialing 39 02 02 02 (prefix local STD code) or 1860 180 1290 and it is a 24X7 helpline.
| Toll-Free Number | 1800-180-1290 |
| All India Number | 39 02 02 02 |
2. How to Block SBI Credit Card Online
Step 1: Visit www.SBI Card.com
Step 2: Click on “Requests” option
Step 3: Select ” Report a Lost / Stolen Card” and select the card to be blocked
Step 4: In case you want a New card, then you can tick on the “Re-issue Card” option. Otherwise, you can simply click on “Submit”
Once you place a request your SBI Credit card will be blocked Successfully.
3. How to Block SBI Credit Card By SBI Mobile App
Step 1: Log in to the SBI Card Mobile app with your Login credentials.
Step 2: Tap on “Menu” at the top left-hand and click on “Service Request “
Step 3: Now, Tap on the “Report Lost/Stolen” card.
Step 4: Select the card number that is lost or stolen. If you want to reissue it, tap on “Reissue Card”.
Step 5: Tap on “Submit”
4. How to Block SBI Credit Card By SMS
You can send BLOCK XXXX (The last 4 digits of your card number) to 5676791 from your registered mobile number.
5. When can I expect a Re-issued / Replaced Credit card?
In case your new SBI Credit card is reissued/replaced, a new card will be dispatched within 7 working days to the registered address. It may be varied depending on your location.
6. Any charges will be levied for this Re-issue / replaced card?
Yes. Rs.100/- will be charged by SBI for Re-issue / replaced card.
6. How to Unblock SBI Credit Card
To prevent Fraudulent transactions on credit cards banks implement several security measures. In case your SBI Credit card is Stolen / Lost / Misplaced you can block your Credit Card. It prevents customers from heavy losses. But in case you have realized that your card has been replaced, then you can unblock your credit card.
In case the Card is blocked by the SBI for any Suspicious activity on the card, wrong PIN number typed multiple times, missed consecutive payments, and a lot more. In such a situation you should know how to unblock your SBI Credit Card.
To Unblock your Credit card, no need to visit any branch. Simply you can do it by sitting at home.
1. How to Unblock SBI Credit Card by Call
To unblock your blocked SBI Credit Card, you can dial the below numbers
| Toll-Free Number | 1860-180-1290 |
| Toll-Free Number | 1800-500-1290 |
| All India Number | 39 02 02 02 |
While making a call you will be asked for certain details like Name, Address, Date of Birth, etc., But never share confidential details.
2. How to Unblock SBI Credit Card by Sending a Letter
To unblock your blocked SBI Credit Card, you can send a letter to the below-mentioned address below by writing an application:
Manager-Customer Services
SBI Cards & Payments Services Ltd,
DLF Infinity Towers,
Tower C, 12th Floor, Block 2,
Building 3, DLF Cyber City,
Gurgaon – 122002, Haryana, India.
3. How to Unblock SBI Credit Card by Visiting SBI Branch
To unblock your blocked SBI Credit Card, you can
– Visit your SBI Branch
– Approach the Customer Helpline Desk
– Explain to them that your Card is blocked and request them to Unblock it
– You may need to submit a Government ID / PAN card to confirm your identity
– Pay any Outstanding amount, if any
– Your card will be unblocked successfully
7. SBI Personal Loan
SBI Personal Loan Customer Care is a one-stop solution for all your queries to your Personal Loan. State Bank of India provides assistance related to your Personal Loan Eligibility Criteria, Loan documentation requirement, Repayment options, Loan application status, EMI issues, and a lot more.
The SBI Customers can make a call to the below-mentioned Toll-free numbers to get the answers related to their Personal Loan.
| Toll-Free Number | 1800 1234 | Phone Banking, 24 x 7 |
| Toll Free Number | 1800 2100 | Alternate Phone Banking number |
| Toll-Free Number | 1800 11 2211 | Customer Support, 24×7 |
| Toll-Free Number | 1800 425 3800 | Helpline Number, 24×7 |
| Toll-Free Number | 080-26599990 | If you call from International Locations |
In case an SBI Customer wants to report an Unauthorised Electronic Transaction like Someone without your permission making any bill payment or purchase. Then you can report to the below numbers.
| Toll-Free Number | 1800 11 2211 | Customer Support, 24×7 |
| Toll-Free Mobile Number | 94491 12211 | |
| Toll-Free Number | 080-265 99 990 | If you call from International Locations |
8. SBI Home Loan Customer Care Number
Home is a Dream of every Indian. SBI Home Loan Customers having queries, needs, or Complaints can make a call to the below Toll-free numbers for your banking-related Questions, Queries, or Complaints.
| Toll-Free Number | 1800 11 2018 | Customer Support, 24×7 |
9. Other services offered by SBI through Dedicated Toll-Free Numbers
| S.No. | Toll-Free Number | Support provided for |
|---|---|---|
| 1 | 1800 1111 09 | For Unauthorized transaction reporting) |
| 2 | 1800 1111 01 | SBI YONO |
| 3 | 1800 11 0009 | Pensioners |
| 4 | 1800 1111 03 | SBI Doorstep Banking Services |
| 5 | 1800 11 0001 | PMJDY |
| 6 | 1800 11 0018 | SBI FASTag |
| 7 | 1800 11 2017 | GST |
| 8 | 1800 11 2018 | Home Loan |
| 9 | 1800 425 9760 | Income Tax Refund Orders (ITRO) |
| 10 | 1800 8900 | Wealth & Platinum customers |
Thanks for Reading 🙂
